No. Your Trackable Customer is our way of identifying your data should it be leaked, but it gives no access or visibility to that data prior to you suffering a data breach.

No. Data Cuckoo does not prevent data leaks or breaches. Instead, Data Cuckoo's purpose is to detect when a data breach has occurred so it can be investigated and reported to the ICO promptly and correctly. Ideally, the investigation will also allow you to address the underlying vulnerability.

We create a unique, trackable customer for you to embed in your data, wherever you store it. We then constantly scour the Internet for your trackable customer, using multiple Search Partners as well as monitoring websites and services that we know are used for sharing stolen information. Furthermore, we also run a number of "honeypot" websites that will report if your trackable customers details are used to attempt a login.

The ICO's interpretation of the GDPR suggests this is the case: - "You should ensure you have robust breach detection, investigation and internal reporting procedures in place" (read more). However, in the absence of case-law, we don't want to state this is the case categorically. In our opinion, Data Cuckoo is an easy to install and realistically priced service that offers you data security in ways other services cannot, including device loss and third parties, so we firmly believe it is a worthwhile investment for any company with a professional attitude to the responsibilities of storing data.

Due to the unique way that Data Cuckoo makes your information trackable we can notify you if a data breach occurs to someone that you trust with a copy of your data. For example, if you keep a spreadsheet of your customers on Microsoft or Google's cloud service, or maintain a database of your business contacts at Salesforce, and they suffer an (unreported) breach, Data Cuckoo will find evidence of that leak when the stolen details are used or shared online.

Simply: you'll immediately hear from us. We'll contact you via email, text message and phone. We'll let you know what we found and where we found it - and assist you, where possible, in identifying the weakness that allowed the breach to occur. Beyond that, we'll offer advice on avoiding similar breaches and help you decide if the breach needs reporting to the ICO, or if any of your customers and affected in a way that means they are required, by law, to be notified.

Data Cuckoo protects your data wherever you store it, so the information on your local network is trackable by us, and in that sense, we are protecting it. However, Data Cuckoo does not work like anti-virus or Firewall products - it does not help keep intruders out.

Data Cuckoo does not detect Network Intrusion attempts. Our goal was to create a data breach detection tool that requires minimal installation or technical knowledge. However, we are developing a hardware device, aimed at small and medium businesses, whose focus is Network Intrusion Detection. We will notify all of our subscribers when this becomes available to purchase.

Due to the unique way that Data Cuckoo makes your information trackable we can spot if your lost data is recovered and shared or used online.

We create a unique, trackable customer for you to embed in your data, wherever you store it. We then constantly scour the Internet for your trackable customer, using multiple Search Partners as well as monitoring websites and services that we know are used for sharing stolen information. Furthermore, we also run a number of "honeypot" websites that will report if your trackable customers details are used to attempt a login.

If your stolen data is never shared online, or never used to access one of our "honeypot" websites, we will not know that a breach has occurred. Historically this is very rare. Data breaches are typically carried out for "bragging rights" - which means sharing them to prove the breach was carried out - or for financial gain, where the stolen details are used to access other services, such as popular eCommerce websites or payment services like PayPal. We plan to integrate with these kinds of companies as soon as possible to widen our ability to detect breaches even further.

If you are unhappy with our service within the first 30 days we offer a full refund - just contact us us to let us know.

We will email you 14 days before your subscription renewal date. If you do not wish to renew your subscription, there will be a link in the email that cancels it.

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